Shipping & Delivery
Black Isle Silver
Each Black Isle Silver piece is thoughtfully designed and manufactured to order in the Highlands of Scotland. This means your jewellery is created for you with care and attention at every stage.
Production Time
As all of our jewellery is made to order:
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Please allow 21 working days for your piece to be crafted
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Estimated production times are provided on each product page
During busy periods, production times may vary slightly, but we will always keep you informed.
If you need your order for a specific date, please contact us before purchasing, and we will do our best to accommodate.
UK Delivery
Once your order is ready, it will be carefully packaged and dispatched via a tracked delivery service.
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Estimated delivery time: e.g. 7 working days
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You will receive a dispatch confirmation once your order has been shipped
International Delivery
We are pleased to offer international shipping.
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Delivery times vary depending on the destination
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Customs duties, taxes, or import fees may apply and are the responsibility of the customer
Please note that international orders may experience delays outside of our control.
Shipping Costs
Shipping costs are calculated at checkout and will depend on your location and selected delivery option.
Packaging
Every Black Isle Silver piece is carefully packaged, making it ideal for gifting or safekeeping.
Delays & Delivery Issues
While we aim to ensure smooth and timely delivery, delays can occasionally occur due to postal or courier services.
If your order has not arrived within the expected timeframe, please contact us, and we will be happy to assist.
Contact
For any shipping enquiries, please contact:
info@blackislesilver.com